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Warranties


Classenti - 5 Year Soundsmusical.com Warranty On All Products

Classenti musical instruments which include acoustic, bass, classical and electric guitars, packages, digital pianos, keyboards, violins and musical accessories are warranted to be free from defects in materials and workmanship for 5 years from the date of purchase.

If at anytime your Classenti musical instrument or accessory malfunctions as a result of workmanship or faulty materials, Soundsmusical.com will repair or replace your instrument as it deems appropriate in its sole discretion.

If replacement of your Classenti instrument is deemed appropriate, Soundsmusical.com will replace your instrument with the same model or the latest equivalent model.

The Classenti warranty is extended to the original purchaser only and may not be transferred.

The Classenti warranty is subject to the following limitations.

The warranty does not cover:

· Any instrument that has been altered or modified in any way or upon which the serial number has been tampered.

· Damage due to misuse, negligence, accident, or improper operation

· The subjective issue of tonal characteristics

· Damage due to extreme temperatures, humidity or central heating (not relevant for electronic products such as keyboards, digital pianos etc.)

· Normal wear and tear (i.e. worn parts, broken or worn strings, scratched pickguards, discolouration)


Digital Pianos: Yamaha, Roland, Kawai, Casio, Korg, Gem, Ketron, Thomann, Hemingway - 3 Year On-Site Warranty

This warranty is covered by our German partner Thomann. The warranty is valid in the UK for 3 years from date of purchase. The warranty is &sq&on-site&sq& which means a technician will come to your home.

 


 

Stage/Portable Pianos - 3 Year Warranty

This warranty is covered by our German partner Thomann. The warranty is valid in the UK for 3 years from date of purchase.


Acoustic Pianos (Uprights and Grands) - 5 and 10 Year Warranty

This warranty is covered by our German partner Thomann. The warranty is valid in the UK for 5 years (uprights), and 10 years (grands) from date of purchase.


 All Other Instruments And Accessories - 3 Year Warranty Unless Otherwise Stated